1. Customer’s Request-Letter of Intent
Buyer submits LOI or RFQ, with all compulsory details
– commodity specifications
– quantities
– packing, packaging
– shipment : bulk, conventional, containers, air
– Certifications required
– Incoterm required – Port or Airport of destination
– scheduled shipment if revolving
– payment method and instrument required
– if available target price
• Customer’s KYC is compulsory to create customer’s profile in database and Issue quotations and PI

2. Procurement:Sales Purchase Agreement/ SPA sub-sales
• SCA-Partner or Manufacturer/Supplier Issue QUOTATION or PI at the attention of the buyer.
• Buyer confirms PI/QUOTATION stamp and approve
• SCA-Partner or Manufacturer/Supplier Issue issue SPA (sales and purchasing contract) at the attention of the buyer.
• Both parties approve and sign SPA

3. Payment:Manufacturer/ Supplier Bank Account (SCA-Partner DO NOT RECEIVE PAYMENT ON BEHALF OF MANUFACTURER)
PAYMENT INSTRUMENTS:
• TT30% DEPOSIT + 70% AT LOADING
• TT10% DEPOSIT + 90% LC AT SIGHT
• 100% LC AT SIGHT
• Different payment instruments apply to different commodities and sourcing countries.
• LC are Always Transferable and Irrevocable.

4. Production, Inspection, shipment
Once payment instrument activated production starts
• During production and before shipment: Buyer shall choose an inspection, testing, verification and certification company. The inspection, testing, verification and certification company will issue Q&Q (quality and quantity report) as per exact specifications required by SPA signed with buyer
• After inspection, testing, verification and certification the company’s report, approved, Loading inspection is conducted (weight, pallets, shipping marks, quantity loaded, container number, seal number) up to container departure from the factory.
• Reports are submitted to the buyer.
• Payment issued as per SPA at loading from the buyer
• Shipment is issued as per SPA’s incoterms.