GET YOUR PRODUCTS DELIVERED AT HOME

SCA-Partner will take great care of your order done at the e-market or e-commerce platform. All your items will be collected from the seller’s warehouses, will be safely packed and consolidated at our facilities and finally, the items will be sent to you in Africa.

We will do the import custom clearance of the shipment of products for you, pay all duties and taxes on your behalf and finally deliver all your products to your door. We will also assemble the furniture if you want.

How does it work?

-Please visit: e-market or e-commerce Platform.
-Browse and decide which items you want to buy
-Send the link of each of the chosen products to the following email: info with the subject Delivery Services SCA-Partner or to our Whatsapp number :+254728268568
-SCA-Partner will reply by email or Whatsapp by sending you:

• a pdf list of your order
• an order confirmation link

-By clicking on the order confirmation link, you will register yourself by filling out your client details
-After registering, you will receive a customer registration notification via email or WhatsApp
-Within 48 hours, you will receive by e-mail a quotation for delivery of the products at your door covering the transport insurance cost and import customs duties
-According to the volume and the weight of your order, the quotation will provide you three forwarding cost options:

• Air freight,
• Sea freight with only your good or
• Sea freight by groupage (sharing of a container with other shipments)

-By receiving the quotation and for dispatching your order, click on the payment link mentioned in the quotation.
-You will access to the secure SCA-Partner credit card PayPal payment gateway for paying simultaneously:

• 100% of the purchase amount
• 100% of the dispatching and the delivery costs

-For tracking the progress of your order, you will receive a sequence of Whatsapp notifications:

• Notice of receipt of your products in warehouse and care packing for air or sea transport
• Dispatching of your goods to Africa
• Arrival of your goods in Africa under customs clearance status
• Delivery date and time notice

-Our delivery office in Africa, will contact you 24 hours after arrival of the order in our warehouse for confirming your availability of the delivery time.