Procedure

Apply In Person

1. To apply for Food/Dietary Supplements registration, the applicant should make the application to the Pharmacy and Poisons Board. Please view the board’s contact details through this : Pharmacy and Poisons Board Contacts.
2. Obtain the registration form at the Pharmacy and Poisons Board office or download the application form through this APPLICATION FORM FOR REGISTRATION OF FOOD/DIETARY SUPPLEMENTS.
3. Complete the application form correctly and prepare an electronic copy of MS Word on a CD-ROM which should be cross-referenced to the application by clearly showing the title and section number of all the supporting documents.
4. Then attach all the supporting documents as mentioned in the “Required Documents” section below to the duly filled application form and the prepared CD-ROM in a single file.
5. Then the applicant should pay the application fees by drawing a cheque to the Pharmacy and Poisons Board and then attaching the cheque to the application file.
6. Then the applicant should submit the application to the Pharmacy and Poisons Board office at this address: The Registrar, Pharmacy and Poisons Board Lenana Road, P. O. Box 27663-00506, NAIROBI, KENYA.
7. Upon receipt of the application dossier, the board will evaluate the application file and the applicant will be advised in writing on whether the application was successful or not.
8. During the document evaluation phase, the Board may arrange for a Good Manufacturing Practices inspection of the manufacturing site in case of quality issues in the market.
9. Having considered all factors and matters relating to the application the Board will either;
   • Issue a certificate of registration of the supplement or,
   • Advise the applicant in writing, in case of an unsuccessful application, and clearly state the reason the application was unsuccessful.
10. After a successful document evaluation phase has been completed satisfactorily, which is within 6 months of receipt of the application. the applicant will be sent a notification approval.Note: Fast-tracked registration for Locally manufactured and Priority products only, Complete applications will be processed within 90 working days of receiving the application including evaluation of documentation and consideration by the board.
11. Then the applicant will be required to collect the registration certificate at the Pharmacy and Poisons Board office. Note: While collecting the registration certificate the applicant will be required to produce their identity document an approval letter to be validated by the Registrar’s office.

Apply Online
Step 1: Register with the Pharmacy and Poisons Board (PPB) Online Services Portal (for new applicants)

1. Applicants should browser the PPB Online Services Portal
2. On the Home page, hover the mouse cursor over the “Create Account” tab, to register for an account.
3. This will navigate the user to the registration page, there are two types of registration processes that a user can use i.e “ Regulated” or “Non-Regulated”.
4. To register using the Non-Regulated option, applicants should Populate all the available fields accurately on the LTR/Company Registration page before clicking on the “Create Account for LTR” tab. Follow prompts as explained on the left side of the homepage. This option is to be used by registered businesses or companies.
5. To register using the Regulated option; PPB Practice Registration Portal the applicants should be a medical practitioner registered with the Pharmacy and Poisons Board (PPB). Populate all the available fields accurately before clicking on the “Register For Online Services” tab.
6. Upon successful submission of the registration request, the applicant will receive a Registration submission notification on their device.
7. Upon receipt of the registration request, the Pharmacy and Poisons Board (PPB) registration office will start the vetting process to ensure that the applicant is a legitimate company. After approval, the PPB system will forward an email with the credentials that will be sent to the user’s registered email address to facilitate access to the portal.

Step 2: Login and apply online

1. Once logged in the portal, the applicant will be required to complete the creation of his or her profile and then navigate on the dashboard to find the online application form for registration of food/dietary supplements and populate all the available fields accurately and then upload all the necessary documents against all the upload tabs then save to continue to the payment section.

Step 3: PPB payments and downloads

1. Upon uploading all the required documents, the system will auto-generate an invoice for the applicant to pay due fees.
2. Click on the payments page and follow all instructions to satisfy the proper channeling of the registration documents payments. Once payment is received the PPB portal will provide the applicant with a receipt
3. After a successful document evaluation phase has been completed satisfactorily, which is within 6 months of receipt of the application. the applicant will be sent a notification approval.

Note: Fast-tracked registration for Locally manufactured and Priority products only, Complete applications will be processed within 90 working days of receiving the application including evaluation of documentation and consideration by the board.

Step 4: Inspection of the premises.

1. The board will conduct a Good Manufacturing Practices inspection of the manufacturing site in case of quality issues in the market
2. During the inspection visit, the owner or a representative should be present and should supply the inspector with all requested documentation,
3. The applicant, together with the inspector, will be required to sign on the inspection findings. A copy of the inspection finding will be issued to the applicant, any discrepancies will be brought to the attention of the applicant and corrective action must be taken before the facility is registered and licensed by the Board.

Step 5: Obtain the Registration Document.

1. Upon approval by the board, applicants will be notified by email and the registration documents will be sent to the applicant to print.
2. The system will also email the applicant with a guide instruction on how to access and download the certificate.

Check Application Status

1. To view application status, the applicant should browse the PPB Online Service Portal and click on the “License Status” hyperlink located on the bottom of the homepage.
2. This will navigate the License Status page, select the “Cadre/Type” then feed in the “Registration Number” to search and track the status of the application.

Required Documents

• One duly filled application form.
• An electronic copy in MS Word on a CD-ROM including their supporting documents.
• Three (3) samples of the smallest commercial pack(s) from one batch with batch certificates of analysis.
• Non-refundable application fee for the registration of food/dietary supplements and borderline products in Kenya.
• Certificate of free sale.
• Product packaging related Documents.

Office Locations & Contacts

Pharmacy & Poisons Board (PPB) – Head Office
P.O. Box 27663 – 00506, Nairobi.
Address: Lenana Road Opp. DOD
Reception: +254 709 770 100
General Enquiries +254 709 770 100
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Pharmacy and Poisons Board Contacts
Pharmacy and Poisons Board Website

SCA-Partner Support Services

The first step is often to identify a local agent. SCA-Partner will assist in the recruitment of the local agent for you to start the process of drug registristration. The local agent must be a registered whole seller of drugs in Kenya.
If you have a question about any aspect of our services or would like simply to have a conversation about how we may be able to assist you simply please contact us today. feel free to speak to Mr. Vincent Oluoch Odhiambo at Phone +254728268568 Email: info or visit our website at www.sca-partner.com