At Special Business Solutions, we tailor deliveries to meet our customers’ preferred Incoterms 2020:

FOB (Free on Board), CFR (Cost and Freight), or CIF (Cost, Insurance, and Freight).
Standard delivery is generally on an FOB basis, unless otherwise specified by the client.

Our Trade Procedure

We follow a structured and transparent workflow to ensure smooth, compliant, and reliable international trade operations:

1. Request for Quotation

The customer submits an inquiry or RFQ specifying the product(s) required and preferred delivery terms (usually FOB).

2. Sourcing & Quotation

We consult our trusted network of suppliers and manufacturers to identify the best pricing, quality, and delivery timeline. A formal quote or Proforma Invoice (PI) is shared with the buyer.

3. Quote Approval

Upon reviewing the quote, the customer approves the PI and confirms intent to proceed.

4. Trade Workflow Execution

Formal trade documentation and agreements are prepared and signed, including the Sales and Purchase Agreement (SPA). Compliance and regulatory steps are completed.

5. Shipping & Delivery

Goods are manufactured, inspected, and shipped as per the agreed Incoterm and delivery timeline.

Detailed Trade Workflow

1. Customer Request & LOI

The buyer submits a Letter of Intent (LOI) or Request for Quotation (RFQ) including:

• Product specifications
• Quantity
• Packaging details
• Shipping preferences (bulk, container, air freight)
• Certifications required
• Incoterm & destination port/airport
• Shipping frequency (if revolving)
• Preferred payment method
• Target price (if available)

🔒 KYC Compliance is mandatory for all buyers to generate quotations and Proforma Invoices.

2. Procurement & Agreement

• We issue a QUOTATION or PI to the buyer.
• Buyer confirms and approves with stamp/signature.
• A formal Sales Purchase Agreement (SPA) is issued by the supplier or SCA-Partner.
• Both parties approve and sign the SPA.

3. Payment Process

Buyers make direct payments to the Manufacturer or Supplier.
SCA-Partner does not receive payments on their behalf.

Accepted Payment Instruments include:

• TT: 30% deposit + 70% at loading
• TT/LC: 10% deposit + 90% LC at sight
• 100% LC at sight
  (All LCs must be transferable and irrevocable)

Note: Payment terms may vary by commodity and country of origin.

4. Production, Inspection & Shipment

Once payment is confirmed:

• Production begins.
• Buyer selects an independent inspection agency for quality & quantity (Q&Q) certification.
• Agency conducts testing and verification per the SPA.
• A final loading inspection is done (weights, shipping marks, seal numbers, etc.)
• Reports submitted to the buyer.
• Shipment is executed according to agreed Incoterms.

Have questions? Ready to submit a request?

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